Room divisions Operations Management - 5493 Words

Rooms Division Operations Management Table of Contents Executive Summary This case study explores the importance of Room Division service in hospitality industry. The task 1 discusses the different services provided by the rooms division in different circumstances. The impact of different operational issues in managing the front of house area is evaluated in the second task. The third task discusses the different features that add the effectiveness of accommodation service function. Lastly the importance of using statistical and forecasting techniques to maximize and measure the number of room occupancy and revenue generation is described.†¦show more content†¦There are other rules and regulations regarding record keeping for immigrants and laundry services affect the room division service of the hospitality organizations. These guidelines support better functioning of the service. A.2 Roles and Responsibilities of Accommodation and Reception Staff The accommodation and the reception staffs of a hospitality industry perform multiple roles and responsibilities (Mok, et al., 2013).They are the backbone of any hospitality industries like hotel, restaurants, tourism, hospital and many more. Roles and responsibilities of accommodations services staffs are various some of the important function are mentioned below. 1. They ensure accommodation area is well maintained, clean and presentable. 2. They control budget for stocks and maintaining the inventory for food and other supplies to the customers 3. They manage in maintaining repairs and the room decors and furnishings. 4. They inspect and ensure the accommodation is in compliance with proper hygiene and safety regulations. 5. It is the responsibility of the accommodation managers to recruit and train room attendant staffs and to coordinate with other departments for better standard of performance. 6. They take care and arrange the laundry services and the room’s linens so that neat and clean environment is maintained. 7. The precise duty and responsibilities vary for different positions and size of the organization. The front office staffs areShow MoreRelatedRooms Division Operation Management21324 Words   |  86 Pages| Rooms Division operation Management | Higher National Diploma In Hospitality Management | Bheemuck Chuvinee Neha amp; Emile Natacha Sandrine 11/19/2012 | Acknowledgement We would take this opportunity to first of all, express our words of gratitude to Mr Armooghum, who has been present for our queries. He has helped us a lot in solving confusions. The lectures have been helpful for the assignment, which have been one of the motivating factors. We would also like to thank theRead MoreRooms Division Operation Management21324 Words   |  86 Pages| Rooms Division operation Management | Higher National Diploma In Hospitality Management | Bheemuck Chuvinee Neha amp; Emile Natacha Sandrine 11/19/2012 | Acknowledgement We would take this opportunity to first of all, express our words of gratitude to Mr Armooghum, who has been present for our queries. He has helped us a lot in solving confusions. The lectures have been helpful for the assignment, which have been one of the motivating factors. We would also like to thank the organizationsRead MoreImportance Of Revenue Management For Operations And Room Division Operations Management1123 Words   |  5 PagesIntroduction This report focuses on the relevance of revenue management to operations and room division operations management. The relevant legislations and regulations required in room division operations management will be analysed. 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